Soul Therapy Retreat Ibiza

Booking Terms

Dates: 5th–10th June 2027

Our Roles & Who is Who

To bring this experience to life, we work as a team:

Your Yoga Program: Safely guided and designed by Nicola McCardle T/A as Soul Therapy (Scotland) and Yogasculpt with Paula Bell (Scotland)

Your Accommodation & Food: Handled by our trusted venue management partners, Yoga Trip Retreats Ltd ("YTR").

To keep things smooth and clear under UK package travel guidelines, YTR acts as the primary "Package Organiser" for the property and food. Soul Therapy handles your day-to-day admin, takes care of your yoga schedule, and forwards your payments directly to them to lock in your room.

What’s Included

*Included: Daily yoga sessions, your lovely accommodation, and all group meals.

*Not Included: Your flights, airport transfers, and personal travel insurance.

1.Saving Your Spot & Payments: We confirm your place on the retreat as soon as your deposit arrives and we send you a welcome email!

If you do not already have travel insurance, please purchase as soon as you pay your deposit

Our Payment Timeline:

    •    To Secure Your Spot: A £300 non-refundable deposit.

    •    First Balance Instalment (50%): Due by 5 February 2027.

    •    Final Balance: Due by 5 March 2027.

Because we must pay our venue hosts on strict deadlines to keep our exclusive booking, we need to receive payments on time. If a payment is missed, we may have to open your spot to someone else on our waiting list. If you need a personalised payment plan, get in touch.

2. Cancellation & Substitution Policy

We understand that life happens and plans can change unexpectedly. Because we pay our venue and suppliers far in advance, we operate the following clear policies regarding cancellations and guest swaps.

*If You Need to Cancel

Please let us know in writing as soon as possible if you cannot attend. Our cancellation windows are structured as follows:

    •    If you cancel on or before 5 March 2027: We will retain your £300 deposit to cover irrecoverable supplier costs already paid out. Any other balance payments you have made will be refunded to you in full.

    •    If you cancel on or after 6 March 2027: At this stage, all fees are generally non-refundable because our venue, catering, and supplier costs are completely locked in.

    •    The Waiting List Exception: If you must cancel after 6 March and we have a waiting list, we will do our best to resell your spot to another guest. If we successfully fill your place, we will refund your payments minus a £50 administrative fee once the new guest has paid in full. Please note: If we are forced to discount the spot to fill it at short notice, the difference in the ticket price will also be deducted from your refund.

*Passing Your Spot to a Substitute (Guest Swaps)

If you cannot make it but find a friend or family member to take your place, we are happy to facilitate a name transfer under the following conditions:

    •    Notice Period: You must request the change in writing at least 14 days before the retreat begins (by 22 May 2027) so we have enough time to manage paperwork and update names with our villa provider.

    •    Approval: Any substitute attendees must be approved by Soul Therapy first.

    •    Fees & Refunds: To cover administrative time and the third-party provider costs incurred to change the booking, a non-refundable administrative amendment fee of £50 will apply. Once the new guest has successfully registered and paid their deposit and balance in full, any payments you have previously made will be refunded to you (minus the £50 fee).

3.Health, Safety, & Listening to Your Body

Your wellbeing is our absolute priority. Yoga and fitness are a personal journey, and we want you to practice safely.

    •    Keep us in the loop: It’s your responsibility to let us know before you arrive of any injuries, medical conditions, pregnancy, or physical limitations, we may need to ask you to obtain a doctor's letter if there is any medical condition that may affect your participation.

    •    Practice at your own pace: Always listen to your body. If anything feels uncomfortable, causes pain, or makes you feel dizzy, please stop immediately and let your teacher know. You know your body best!

    •    Restrict/Modify: Soul Therapy reserves the right to restrict or modify participation in activities if health concerns arise that may put you or others at risk.

4. Looking After Ourselves and the Venue

    •    Our Promise: We hold full responsibility for delivering a safe, professional experience, and we do not exclude liability for anything caused by our direct negligence.

    •    The Property: We ask all our guests to treat our beautiful Spanish home with love and respect. You will be responsible for covering the cost of any accidental or intentional damage you might cause to the villa, property, or equipment during our stay.

    •    Your Belongings: Please look after your valuables. Neither Soul Therapy nor YTR can be held responsible for lost or damaged personal items.

5. Cancellation by Us or Our Suppliers

    •    Our Peace of Mind Guarantee: If Soul Therapy has to cancel the retreat for our own personal or operational reasons, or if Yoga Trip Retreats Ltd cancels the venue, you will receive a 100% full refund of all the money you paid to us within 14 days.

    •    Unforeseen Events (Force Majeure): If something completely out of everyone’s control happens (like an extreme weather event or a sudden travel lockdown) and we are forced to cancel, we cannot guarantee a refund but we will try to get every penny back from our venue supplier to pass back to you.

    •    A Quick Note on Travel Costs: We can only refund the money paid directly to us. We cannot cover your flights or personal travel which is why a good travel insurance policy is essential.

6. Travel Insurance is Essential

To protect your investment, we require all guests to purchase comprehensive travel insurance at the time of booking. Make sure your policy covers personal cancellations, medical emergencies, travel delays, and lost luggage. It gives everyone complete peace of mind!

7. Food, Allergies, & Special Diets

We want you to love the food on retreat! Please let us know about any severe allergies or dietary preferences at least 30 days before we arrive (by 6 May 2027) so we can pass them to our private chefs.

While our kitchen teams do everything they can to accommodate you safely, please note that we cannot guarantee a completely cross-contamination or allergen-free environment. If you have a severe, life-threatening allergy, please bring your usual personal medication (like EpiPens) with you.

8.Changes to the Venue or Yoga Schedule

Because we plan the retreat months in advance, we or our package partners (Yoga Trip Retreats Ltd) may occasionally need to make adjustments to the details.

    •    Changing the Villa: In the highly unlikely event that our chosen villa becomes unavailable due to an emergency or circumstances beyond our control, we reserve the right to move the retreat to an alternative villa. We promise that any alternative venue will be of an equal standard.

    •    Class Schedule: Soul Therapy also reserves the right to make minor updates to the daily timetable, class styles, or advertised teachers, if necessary, due to injury or unexpected illness. We will always keep you updated on any changes as soon as possible.

9. Your Privacy

We promise to look after your data safely and securely in line with UK privacy laws. We only collect details (like your emergency contact or dietary needs) to manage your trip, and we will only share them with our trusted venue hosts so they can look after you properly.

10 Ready to Join Us?

By paying your £300 deposit, you confirm that you have read and are happy with these guidelines. If any part of these friendly rules ever needs to be adjusted by law, the rest of our agreement will still stand perfectly in place. We can't wait to retreat with you!

Questions? Reach out anytime at info@soultherapywellbeing.com